American Express Off-Campus Hiring 2021 | Experience: 0-3 Years

American Express Off-Campus Hiring 2021:-

American Express hiring candidates for the role of TCPS Analyst I- French Language, for the Gurgaon location. The complete details about American Express Off-Campus Hiring 2021 as follows.

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Company Name :- American Express

Job Position:- TCPS Analyst I- French Language

Job Location:- Gurgaon, India

Salary:- As per Company Standards

Req ID:-  21001851

Categories:-  Operations

Schedule (Full-Time/Part-Time):- Full-time

Job Posted Date:- 7th February 2021, 6:48:54 AM

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Qualifications Required:-

• Fluency in the French Language – Both verbal and written
• Graduate with 0 – 3 years of Prior Experience.
• Ability to work in a deadline-driven environment and maintain strong attention to detail. 
• Shift Hours –  24X7

Responsibilities:-

• This is a blended profile that requires a French Linguist to manage the following:
• Managing inbound customer and seller calls and faxes for all prepaid products like Gift Card and Traveller cheques
• Handle Claims for lost/Stolen and Unable to Cash Traveller Cheques
• Handle Escheatment calls and faxes 
• Process Refund Requests, Overspend, and Excessive Balance cases
• The candidate should be able to multi-task and prioritize work to ensure a balance is met between regulation, policy, and customer service experience.

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• Respond to customer escalation and conduct a root cause analysis of the escalation 
• Leverage expertise in analyzing risk-related data, identifying fraud connections 
• Manage change effectively to meet/exceed performance targets

At American Express:-

• American Express knows that with the right backing, people and businesses have the power to progress in incredible ways.
• Whether American Express supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, American Express colleagues are constantly redefining what’s possible — and American Express proud to back each other every step of the way.
• When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

American Express Off-Campus Hiring 2021 Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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