American Express Recruitment Drive 2021 | Experience: 0-3 Years

American Express Recruitment Drive 2021:-

American Express hiring candidates for the role of TCPS Analyst I for the Gurgaon location. The complete details about American Express Recruitment Drive 2021 as follows.

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Company Name :- American Express

Job Position:- TCPS Analyst I

Job Location:- Gurgaon, India

Salary:- As per Company Standards

Schedule (Full-Time/Part-Time):- Full-time

ReqID:- 21001841

Date Posted:- February 15th, 2021, 9:34:21 AM

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Minimum Qualifications:-

• Graduate with 0 – 3 years of Prior Experience.
• Ability to work in a deadline-driven environment and maintain strong attention to detail. 
• Shift Hours – 24X7

Job Description & Responsibilities:-

This is a blended profile which requires:

• Managing inbound customer and seller calls and faxes for all prepaid products like Gift Card and Traveller cheques.
• Handle Claims for lost/Stolen and Unable to Cash Traveller Cheques.
• Handle Escheatment calls and faxes.
• Process Refund Requests, Overspend, and Excessive Balance cases

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• The candidate should be able to multi-task and prioritize work to ensure the balance is met between regulation, policy, and customer service experience.
• Respond to customer escalation and conduct a root cause analysis of the escalation 
• Leverage expertise in analyzing risk-related data, identifying fraud connections 
• Manage change effectively to meet / exceed performance targets

NOTE:- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express Recruitment Drive 2021 Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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