Barclays Off Campus Drive | Experience: 0-3 years | Graduate Fresher

Barclays Off Campus Drive:-

Barclays is hiring candidates for the role of Process Advisor for the Chennai, India location. The complete details about Barclays Off Campus Drive are as follows.

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Company Name:- Barclays

Job Position:- Process Advisor

Job Location:- Chennai, India

Salary Package:- As per Company Standards

Contract:- Permanent

Reference Code:- 90358259

Job Posted Date:- 30th November 2022

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Required Qualifications & Skills:-

  • Under-Graduate/Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
  • 0-3 years of relevant experience
  • Flexibility in hours of work and ability to work changing shifts patterns

Skills that will help you in the role:

  • Experience of working in BPO/KPO
  • Familiarity with procedures, policies, products and services of a financial organisation
  • Ability to work within deadlines/customer demand
  • Effective communication, listening & Email writing skills, including questioning skills.
  • Ability to work independently or as part of a team.
  • High customer focus and ability to address customer needs effectively
  • Achieving high standards and delivering results with accuracy and attention to detail.
  • Ability to work in shifts
  • MS Office Applications (preferably, Excel, word & PowerPoint)
  • Ability to comprehend given set of instructions and apply the same for day to day transaction processing

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Your key Roles & Responsibilities:-

  • Provide Guidance/Resolve Query in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy.
  • Adhere to quality control discipline, procedures and checks at all times. 
  • Ensure β€œcustomer centric” approach is applied when resolving the queries
  • Day to day query resolution, with upward escalation of more complex queries to the management team.
  • Report issues and concerns as soon as possible to seniors’/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage. 
  • Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews.
  • Thorough solution of queries & identify improvements to processes.
  • Maintain effective performance by being adaptable and positive in approach to dynamic business circumstances, questioning procedures and proactively seeking solutions

Barclays Off Campus Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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