Barclays Off Campus Drive:-
Barclays is hiring candidates for the role of Process Advisor for the Chennai, India location. The complete details about Barclays Off Campus Drive are as follows.
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Company Name:- Barclays
Job Position:- Process Advisor
Job Location:- Chennai, India
Salary Package:- As per Company Standards
Contract:- Permanent
Reference Code:- 90358259
Job Posted Date:- 30th November 2022
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Required Qualifications & Skills:-
- Under-Graduate/Graduate/Post-Graduate in any discipline (Fresherβs applicable however preferably Graduate Fresher)
- 0-3 years of relevant experience
- Flexibility in hours of work and ability to work changing shifts patterns
Skills that will help you in the role:
- Experience of working in BPO/KPO
- Familiarity with procedures, policies, products and services of a financial organisation
- Ability to work within deadlines/customer demand
- Effective communication, listening & Email writing skills, including questioning skills.
- Ability to work independently or as part of a team.
- High customer focus and ability to address customer needs effectively
- Achieving high standards and delivering results with accuracy and attention to detail.
- Ability to work in shifts
- MS Office Applications (preferably, Excel, word & PowerPoint)
- Ability to comprehend given set of instructions and apply the same for day to day transaction processing
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Your key Roles & Responsibilities:-
- Provide Guidance/Resolve Query in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy.
- Adhere to quality control discipline, procedures and checks at all times.
- Ensure βcustomer centricβ approach is applied when resolving the queries
- Day to day query resolution, with upward escalation of more complex queries to the management team.
- Report issues and concerns as soon as possible to seniorsβ/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage.
- Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews.
- Thorough solution of queries & identify improvements to processes.
- Maintain effective performance by being adaptable and positive in approach to dynamic business circumstances, questioning procedures and proactively seeking solutions
Barclays Off Campus Drive Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:β Only shortlisted candidates will receive the call letter for further rounds
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