Capgemini off campus Recruitment 2020

Capgemini off campus Recruitment:-

Capgemini hiring Any graduates for the role of Technical support engineer in Mumbai, Airoli location.The complete details about Capgemini off campus Recruitment 2020 as follows.

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Company:– Capgemini

Company Website:-  www.capgemini.com

Job Position:-   Technical support engineer

Job location:– Mumbai, Airoli

Experience :- 0 to 2 years

Qualification :- Any Graduate

Other Requirements:-

• A good understanding of IT providers services
• Excellent phone skills and the ability to be courteous and engaging on a consistent basis
• Excellent verbal and written communication skills English
• Excellent customer service skills that build high levels of customer satisfaction
• Flexible to work in Shifts 24×7

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Key Responsibilities:-

• Handle Inbound calls email chat technical requests from end users
• Provide first time resolution to end users
• Responsible for Call email chat volumes and handle customer requests within the prescribed SLA
• Able to work in a competitive environment and meet the KPIs productivity quality FTF customer satisfaction etc

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