Capgemini off campus Recruitment:-
Capgemini hiring Any graduates for the role of Technical support engineer in Mumbai, Airoli location.The complete details about Capgemini off campus Recruitment 2020 as follows.
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Company:β Capgemini
Company Website:- www.capgemini.com
Job Position:-Β Β Technical support engineer
Job location:β Mumbai, Airoli
ExperienceΒ :- 0 to 2 years
Qualification :- Any Graduate
Other Requirements:-
- A good understanding of IT providers services
- Excellent phone skills and the ability to be courteous and engaging on a consistent basis
- Excellent verbal and written communication skills English
- Excellent customer service skills that build high levels of customer satisfaction
- Flexible to work in Shifts 24Γ7
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Key Responsibilities:-
- Handle Inbound calls email chat technical requests from end users
- Provide first time resolution to end users
- Responsible for Call email chat volumes and handle customer requests within the prescribed SLA
- Able to work in a competitive environment and meet the KPIs productivity quality FTF customer satisfaction etc
Capgemini off campus Recruitment Apply Link :- Click Here
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