Ciena Off Campus Recruitment | Experience: Fresher – 3 years

Ciena Off Campus Recruitment:-

Ciena is hiring candidates for the role of Graduate Associate, GTS – Global Technical Support for the Gurgaon, India location. The complete details about Ciena Off Campus Recruitment are as follows.

Join Our Telegram Group(35000+members) ->Click Here To Join
Apply To 100+ Job Openings ->Upload Your Resume

Register For B.E/B.Tech & MCA off campus Drives

Company Name:- Ciena

Job Position:- Graduate Associate, GTS – Global Technical Support

Job Location:- Gurgaon, India

Salary Package:- As per Company Standards

Employment Type:- Full Time

Job ID:- R021801

Job Posted date:- 23rd January 2023

100% Assured Job Opportunity Program, Apply Now ( Last Few Seats Left )

EDUCATION AND EXPERIENCE:-

  • Bachelor’s degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university with zero to three years related experience or equivalent combination of education and experience
  • Experience automating tasks using scripting languages such as JavaScript and Python
  • Foundation knowledge of the operation of fiber optic transport and/or switching equipment.
  • Preferably has experience in a technical support role with an equipment vendor in the Telco industry.
  • Basic problem solving experience with OTN/SONET/SDH equipment, Carrier Ethernet equipment or associated fiber optic facilities.

CANDIDATE PROFILE:-

  • Proficiency with various ‘office’ software applications including Microsoft Outlook, Microsoft Word, and Excel
  • Ability to analyze, trouble-shoot and resolve problems
  • Motivated self-starter with excellent time management skills and an ability to work from broad guidelines with minimal supervision
  • An understanding of transport and switching systems for telecommunications applications and Optical Networking
  • Familiar with various types of test equipment for optical and protocol testing
  • System level trouble shooting on fiber optic telecommunications transport and switching equipment.
  • Good foundation knowledge of OTN, SONET/SDH/DWDM and Carrier Ethernet protocols, and a general understanding of other Switching/transport concepts are required.
  • Knowledge of computers, data communications, Linux and IP network experience would be a benefit.
  • Experience with network management systems would be beneficial
  • Strong  background in relationship building and Customer focus
  • Team player
  • Ability to deal with stressful situations
  • Must have the ability to communicate in English language both verbal and written

Apply To 100+ Internships & Fresher Jobs Across India

SPECIFIC RESPONSIBILITIES:-

  • Automate data collection and issue resolution
  • Provide remote technical support on identified CIENA products 24×7 when required. On call duty includes evenings and weekends.   
  • Review with senior engineers issues found in the field and assist Communication with Design and Supply Chain on problems found
  • Utilize debug tools as well as lab research to aid Customer’s technical problem. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training
  • Provide Customer feedback to Quality Assurance, Design, Product Management, Technical Publications and Training  
  • Contribute to publishing of MOP/ISB/FSB documents.
  • Contribute to knowledgebase (KCS)
  • Perform a Customer Lead Engineer roll for specific customers
  • Resident Engineering functions on-site or remote
  • Travel to customer sites and Ciena locations globally

Ciena Off Campus Recruitment Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (35000+ members):- Click Here To Join

Follow Us On Instagram For Off-Campus Drive Updates

Apply for Other Off-Campus Jobs

Off-campus JobsApply Link
Fldec SystemsClick here
Bajaj FinanceClick here
WIPROClick here
CognizantClick here
MphasisClick here


Top MNCs Hiring ( 100+ Job Openings) , Upload Your Resume 😍
WhatsAppJoin us on
WhatsApp!