Ciena Off Campus Recruitment | Experience: Fresher – 3 years

Ciena Off Campus Recruitment:-

Ciena is hiring candidates for the role of Graduate Associate, GTS – Global Technical Support for the Gurgaon, India location. The complete details about Ciena Off Campus Recruitment are as follows.

Join Our Telegram Group(35000+members) ->	Click Here To Join
Apply To 100+ Job Openings ->	Upload Your Resume

Register For B.E/B.Tech & MCA off campus Drives

Company Name:- Ciena

Job Position:- Graduate Associate, GTS – Global Technical Support

Job Location:- Gurgaon, India

Salary Package:- As per Company Standards

Employment Type:- Full Time

Job ID:- R021801

Job Posted date:- 23rd January 2023

100% Assured Job Opportunity Program, Apply Now ( Last Few Seats Left )

EDUCATION AND EXPERIENCE:-

Bachelor’s degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university with zero to three years related experience or equivalent combination of education and experience

Experience automating tasks using scripting languages such as JavaScript and Python
Foundation knowledge of the operation of fiber optic transport and/or switching equipment.
Preferably has experience in a technical support role with an equipment vendor in the Telco industry.

Basic problem solving experience with OTN/SONET/SDH equipment, Carrier Ethernet equipment or associated fiber optic facilities.

CANDIDATE PROFILE:-

Proficiency with various ‘office’ software applications including Microsoft Outlook, Microsoft Word, and Excel

Ability to analyze, trouble-shoot and resolve problems
Motivated self-starter with excellent time management skills and an ability to work from broad guidelines with minimal supervision
An understanding of transport and switching systems for telecommunications applications and Optical Networking

Familiar with various types of test equipment for optical and protocol testing
System level trouble shooting on fiber optic telecommunications transport and switching equipment.
Good foundation knowledge of OTN, SONET/SDH/DWDM and Carrier Ethernet protocols, and a general understanding of other Switching/transport concepts are required.

Knowledge of computers, data communications, Linux and IP network experience would be a benefit.
Experience with network management systems would be beneficial
Strong background in relationship building and Customer focus

Team player
Ability to deal with stressful situations
Must have the ability to communicate in English language both verbal and written

Apply To 100+ Internships & Fresher Jobs Across India

SPECIFIC RESPONSIBILITIES:-

Automate data collection and issue resolution

Provide remote technical support on identified CIENA products 24×7 when required. On call duty includes evenings and weekends.
Review with senior engineers issues found in the field and assist Communication with Design and Supply Chain on problems found
Utilize debug tools as well as lab research to aid Customer’s technical problem. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training

Provide Customer feedback to Quality Assurance, Design, Product Management, Technical Publications and Training
Contribute to publishing of MOP/ISB/FSB documents.
Contribute to knowledgebase (KCS)

Perform a Customer Lead Engineer roll for specific customers
Resident Engineering functions on-site or remote
Travel to customer sites and Ciena locations globally

Ciena Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (35000+ members):- Click Here To Join

Follow Us On Instagram For Off-Campus Drive Updates

Apply for Other Off-Campus Jobs

Off-campus Jobs	Apply Link
Fldec Systems	Click here
Bajaj Finance	Click here
WIPRO	Click here
Cognizant	Click here
Mphasis	Click here