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Home Featured

Ciena Off Campus Recruitment | Experience: Fresher – 3 years

January 24, 2023
in Featured, 2019 Batch, 2020 Batch, 2021 Batch, 2022 Batch, B.E/B.Tech, BCA/MCA, Fresher Jobs, Gurgaon, Gurugram, Haryana, india, IT Jobs, Jobs, M.E/M.Tech, Offcampusjobs
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Ciena Off Campus Recruitment:-

Ciena is hiring candidates for the role of Graduate Associate, GTS – Global Technical Support for the Gurgaon, India location. The complete details about Ciena Off Campus Recruitment are as follows.

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Company Name:- Ciena

Job Position:- Graduate Associate, GTS – Global Technical Support

Job Location:- Gurgaon, India

Salary Package:- As per Company Standards

Employment Type:- Full Time

Job ID:- R021801

Job Posted date:- 23rd January 2023

100% Assured Job Opportunity Program, Apply Now ( Last Few Seats Left )

EDUCATION AND EXPERIENCE:-

  • Bachelor’s degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university with zero to three years related experience or equivalent combination of education and experience
  • Experience automating tasks using scripting languages such as JavaScript and Python
  • Foundation knowledge of the operation of fiber optic transport and/or switching equipment.
  • Preferably has experience in a technical support role with an equipment vendor in the Telco industry.
  • Basic problem solving experience with OTN/SONET/SDH equipment, Carrier Ethernet equipment or associated fiber optic facilities.

CANDIDATE PROFILE:-

  • Proficiency with various ‘office’ software applications including Microsoft Outlook, Microsoft Word, and Excel
  • Ability to analyze, trouble-shoot and resolve problems
  • Motivated self-starter with excellent time management skills and an ability to work from broad guidelines with minimal supervision
  • An understanding of transport and switching systems for telecommunications applications and Optical Networking
  • Familiar with various types of test equipment for optical and protocol testing
  • System level trouble shooting on fiber optic telecommunications transport and switching equipment.
  • Good foundation knowledge of OTN, SONET/SDH/DWDM and Carrier Ethernet protocols, and a general understanding of other Switching/transport concepts are required.
  • Knowledge of computers, data communications, Linux and IP network experience would be a benefit.
  • Experience with network management systems would be beneficial
  • Strong  background in relationship building and Customer focus
  • Team player
  • Ability to deal with stressful situations
  • Must have the ability to communicate in English language both verbal and written

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SPECIFIC RESPONSIBILITIES:-

  • Automate data collection and issue resolution
  • Provide remote technical support on identified CIENA products 24×7 when required. On call duty includes evenings and weekends.   
  • Review with senior engineers issues found in the field and assist Communication with Design and Supply Chain on problems found
  • Utilize debug tools as well as lab research to aid Customer’s technical problem. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training
  • Provide Customer feedback to Quality Assurance, Design, Product Management, Technical Publications and Training  
  • Contribute to publishing of MOP/ISB/FSB documents.
  • Contribute to knowledgebase (KCS)
  • Perform a Customer Lead Engineer roll for specific customers
  • Resident Engineering functions on-site or remote
  • Travel to customer sites and Ciena locations globally

Ciena Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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