Codingal Recruitment Drive 2021:-
Codingal hiring candidates for the role of Customer Success Associate(Remote) for the (Remote)Across India location. The complete details about Codingal Recruitment Drive 2021 as follows.
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Company Name :- Codingal
Job Position:- Customer Success Associate (Remote)
Job Location:- (Remote), Across India
Salary:- Annual CTC: 3L-5L depending on experience
Job schedule:- Full Time
Qualifications & Skills Required:-
To be successful in this role, you must have
- A degree in Computer Science
- Excellent communication and interpersonal skills
- Excellent skills in MS Office, documentation
- Customer Satisfaction Focus: Ability to listen and active problem-solving skills
- Project management: Remarkable detail orientation for making accurate trackers
- Database management: Quick query response and resolution
- Ability to analyze large amounts of data
- Operations Experience: Role requires an analytical, structured, detail-obsessed approach
- Critical thinking and troubleshooting skills
- At least 1 year of experience
- Experience working in the K12 educational system is a big advantage
Roles & responsibilities:-
- Serve as the primary contact for the onboarding of new students.
- Help the students with a smooth onboarding process.
- Work closely with different departments in resolving student’s issues quickly and working towards providing a good experience.
- Share biweekly progress reports and projects of students with parents.
- Manage scheduling and rescheduling of classes in coordination with teachers.
- Update trackers daily with the information of students.
- Maintain a good relationship with Parents and Students.
- Responsible for upselling or renewal of course to existing students.
Codingal Recruitment Drive 2021 Application Process:-
Apply in given link
Apply Link :- Click Here To Apply(apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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