DigitalOcean Recruitment Drive 2020:-
DigitalOcean hiring candidates for the role of Developer Support Engineer ,for Bangalore location .
Company want people who are passionate about solving technical problems and enabling customers along with extensive experience working with Linux and open-source environments.
Someone who has a strong desire to support our customers with an emphasis on fixing it once for all.
The complete details about DigitalOcean Recruitment Drive 2020 as follows.
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Company Name :– DigitalOcean
Company Website :– www.digitalocean.com
Job Position:- Developer Support Engineer
Job Location:- Bangalore – India
Salary :- As per the Industry Standards
Requirements:–
- Excellent written and verbal communication skills
- Successful track record in providing exceptional support to tech-savvy customers
- Unrivaled passion for customer advocacy and technology
- Strongly identify with our products, brand, and team culture
- Strong analytical and pattern recognition skills
- Bonus: Programming/Scripting languages (Bash, PHP, Go, Python, NodeJS)
- Bonus: Configuration Management (Ansible, Salt, Chef, Puppet)
- Bonus: Virtualization (KVM, Xen)
- Bonus: Knowledge of, and contribution to Open Source projects
Job Description :-
DigitalOcean company is looking for a Developer Support Engineer to join our Developer Support Core team. Reporting to the Manager of Support, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs.
As a Developer Support Engineer focused on providing exceptional support for our Core (Compute, Storage, and Network) offering, and through engagement and collaboration with our Core, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers’ experience and journey on our platform.
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Responsibilities :- You’ll Be Doing:
- Responding to a high volume of technical tickets generated by our customers in a timely manner
- Troubleshooting common Linux issues (CentOS, Fedora, Ubuntu, Debian), application stacks (LAMP, LEMP) and applications (WordPress, Ghost)
- Providing exceptional support for a growing number of products (Droplets, Load Balancers, Block Storage, Spaces)
- Working both collaboratively and independently with our support, product, and engineering teams
- Identifying, communicating, and documenting process and policy improvements
DigitalOcean Recruitment Drive 2020 Application Process :-
Apply In given link
Apply Link :- Click Here To Apply(apply before the link expires)
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