Genpact Mega Virtual Drive:-

Genpact is hiring candidates for the role of Fresher – Voice (English & Hindi) for the Hyderabad, Telangana, India location. The complete details about Genpact Mega Virtual Drive are as follows.

Company Name:- Genpact

Job Position:- Fresher – Voice (English & Hindi)

Job Location:- Hyderabad, Telangana, India

Salary Package:- As per Company Standards

Employment Type:- Full Time, Permanent

Department:- Customer Success, Service & Operations

Required Qualifications & Skills:-

  • Minimum Qualifications:
    • Any graduate except law
    • Fluent in Hindi and English
    • Freshers are eligible
  • Preferred Qualifications:
    • Previous experience in a customer service role chat/email/voice
    • Effective probing skills and analyzing / understanding skills
    • Analytical skills with customer centric approach
    • You should be able to work on a flexible schedule (including weekend shift)

Job Description & Responsibilities:-

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and advance product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Time and Venue:-

  • Genpact Mega Virtual Drive for Voice (Hindi + English) on 11th September 2023 (Wednesday)
  • 11th October, 12.00 PM – 2.00 PM
  • Zoom ID:

Genpact Mega Virtual Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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