Google Off Campus Recruitment | Freshers

Google Off Campus Recruitment:-

Google is hiring candidates for the role of Technical Support Enablement Lead for the Bangalore location. The complete details about Google Off Campus Recruitment are as follows.

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𝐏𝐚𝐲 𝐀𝐟𝐭𝐞𝐫 𝐏𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦- 𝐆𝐞𝐭 𝐏𝐥𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 𝐌𝐍𝐂'𝐬

Company Name:- Google

Job Position:- Technical Support Enablement Lead

Job Location:- Bangalore

Salary Package:- As per Company Standards

Job Type:- In-office

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Minimum Qualifications:-

Bachelor’s degree or equivalent practical experience
1 year of experience working in a customer-focused role

Preferred Qualifications:-

Ability to synthesize complex messages, data sets/signals, and insights into executive-ready communications
Ability to work separately and manage multiple global projects simultaneously with excellent attention to detail
Excellent business judgment with problem-solving and analysis skills
Interest in building framework to provide excellent customer experience

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Roles & Responsibilities:-

Develop, own, and manage relationships with the Google Cloud Support Vendor Management Organization while partnering closely with Site Delivery Managers, Workforce Management, and more. Deliver insights, drive improvements, and ensure operational excellence to provide successful customer experiences.
Attend business reviews regularly to identify strategies and projects while ensuring business area’s operational objectives and key results are achieved and operations inefficiencies are resolved. Implement changes with accountability.
Manage multi-directional feedback between Vendor Management and the Google Workspace Technical Solutions Engineering organization via office hours and syncs.
Lead initiatives to improve the technical abilities of our Technical Solutions Representatives to effectively improve customer experience. Develop recommendations to improve operational metrics, including total time to resolutions, chat abandonment rates, etc.
Understand/improve processes impacting the operation (ie. capacity, workflows, etc.) and support the relevant stakeholders driving these efforts.

Google Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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