HBC Off Campus Hiring | Graduate – Trainee

HBC Off Campus Hiring:-

HBC is hiring candidates for the role of Trainee – Store Risk Management for the Bangalore, Karnataka, India location. The complete details about HBC Off Campus Hiring are as follows.

Company Name:- HBC

Job Position:- Trainee – Store Risk Management

Job Locations:- Bangalore, Karnataka, India

Salary Package:- As per Company Standards

Job ID:- 230003OK

Job Posted Date:- 20th September 2023

Required Qualifications & Skills:-

• Graduate
• Excellent Communication Skills
• Prior Experience in US call center of minimum 6 months to 1 year will be given preference.
•  Demonstrated ability to provide the highest level of customer service to internal and external
• candidates
•  Must be tech savvy; proficient in Word, Excel, Applicant Tracking Systems and CRM’s with the ability
• to learn additional programs as needed.
• Preference if handled Gift card processes.

Roles and Responsibilities:-

The successful candidate must have the ability to quickly assess the Customer needs and provide the resolution as per the process stated. Need to provide the numbers (Minimum target of Inbound Calls without impacting the Quality. Working on FCR’s

• Handling Inbound calls for resolving their Card/Gift card Queries based on info in the internal
• Software/tools we have
•  Analyze the problem and provide solution as per process guidelines
•  Following the SLA Timelines and Targets
• Office Hours Shifts will be Night in between (8.30 PM – 9.30 AM IST) – May very as per process
• requirement in future. 

HBC Off Campus Hiring Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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