HBC Off Campus Recruitment | Trainee – SRM

HBC Off Campus Recruitment:-

HBC is hiring candidates for the role of Trainee – Store Risk Management for the Bangalore, Karnataka, India location. The complete details about HBC Off Campus Recruitment are as follows.

Company Name:- HBC

Job Position:- Trainee – Store Risk Management

Job Locations:- Bangalore, Karnataka, India

Salary Package:- As per Company Standards

Job Number:- 2300037V

Job Posted Date:- August 30th, 2023

Required Qualifications & Skills:-

• Qualification: Bachelors Degree (Full time), Preferably Finance 
• Excellent Communication Skills
• Prior Experience in US call center of minimum 6 months to 1 year will be given preference.
• Demonstrated ability to provide the highest level of customer service to internal and external
  candidates
• Must be tech savvy; proficient in Word, Excel, Applicant Tracking Systems and CRM’s with the ability to learn additional programs as needed.
• Preference if handled Gift card processes.

Job Description & Responsibilities:-

As a Trainee – You will be responsible follow the SOP to complete the transactions assigned /received
via Store Associates on calls. This role is essential to the team and applicants must be able to thrive in a
high pressure, fast moving, and evolving environment.

• Handling Inbound calls for resolving their Card/Gift card Queries based on info in the internal
  Software/tools we have
• Analyze the problem and provide solution as per process guidelines
• Following the SLA Timelines and Targets
• Office Hours Shifts will be Night in between (8.30 PM – 9.30 AM IST) – May very as per process
  requirement in future. 

HBC Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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