HP Off Campus Drive 2020

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HP Off Campus Drive 2020:-

About Company:-

Hewlett Packard company (HP) is an American multinational Information Technology organization that provides hardware and software services to small, medium and large sized businesses across industries. It also has an extensive range of IT products to offer.

The Hewlett-Packard Company or Hewlett-Packard was an American multinational information technology company headquartered in Palo Alto, California.

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Company Name :- HP

Company Website:- www.hpe.com

Job Position:- L1 Global Technical Support Executive

Location:-  Bangalore

Salary:- 2.91 Lakhs P.A (291600)
Other benefits: Shift Allowances + Cab Facilities + Incentives

Required Experience:– 0 to 3 years

Shift: Rotational Shifts/Night Shifts

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Qualification :-

Graduate: Any (BE/B.tech, Bsc, BCA, Bcom)
Post Graduate: Any (MCA, Mtech)
Year of Passed Out:2018,2019 and 2020 Only
Any Percentage, even backlogs candidates can also apply

Skills:-:

  • Interaction with Global Customers, Should Have Understanding Skills of International Customers
  • Voice Process, English Communication Skill Is Mandatory
  • Good Knowledge on Hardware and OS Skills
  • Customer relationship management, Should be able to interact with global customers, Ready to accept Inbound and out bound process

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Responsibilities :-

  • Resolving technical issues (hardware and OS) from incoming internal or external businesses and end user’s contacts and proactive notification syste
  • Providing excellent customer service support to Global customers during every single interaction
  • Assisting end users to avoid or reduce problem occurrences
  • adding case resolution to Knowledge Management System
  • Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).

Interview Process:

  • Group Discussion
  • Voice and Accent Round
  • Online Test

Training Process:-

  • Candidate has to Under Go Training for 30-45 days. (No registration charges).
  • Training will be provided on Technical Skills and Communication Skills.
  • Training will be provided Under Professional Trainers.
  • Post Successful completion of Training Candidates will be deployed in HP (Hewlett Packard).

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