HP Off Campus Recruitment | Experience: 0-4 years

HP Off Campus Recruitment:-

HP is hiring candidates for the role of Technical Support Representative – Voice for the Bangalore, Karnataka, India location. The complete details about HP Off Campus Recruitment are as follows.

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Company Name:- HP

Job Position:- Technical Support Representative – Voice

Job Location:- Bangalore, Karnataka, India

Salary Package:- As per Company Standards

Job Category:- Services

Job ID:- 3104023

Job Posted Date:- August 16th, 2022

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Educational Qualification:- Must be a graduate, fresher/ having a relevant experience of 0-4 years in Tech Support International Voice Process

Individuals who do well in this role at HP, usually possess:-

• Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
• Must have good typing skills
• High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
• Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
• Must be open to working in rotational shifts
• Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
• Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
• Basic computer hardware knowledge

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What a Technical Support Voice Process individual does at HP:

• Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
• Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
• Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
• Must possess the zeal to demonstrate Customer First culture in every interaction

HP Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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