HP Off Campus Recruitment:-
HP is hiring candidates for the role of Technical Support Representative – Voice for the Bangalore, Karnataka, India location. The complete details about HP Off Campus Recruitment are as follows.
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Company Name:- HP
Job Position:- Technical Support Representative – Voice
Job Location:- Bangalore, Karnataka, India
Salary Package:- As per Company Standards
Job Category:- Services
Job ID:- 3104023
Job Posted Date:- August 16th, 2022
𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀
Educational Qualification:- Must be a graduate, fresher/ having a relevant experience of 0-4 years in Tech Support International Voice Process
Individuals who do well in this role at HP, usually possess:-
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- Must have good typing skills
- High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
- Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
- Must be open to working in rotational shifts
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
- Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
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What a Technical Support Voice Process individual does at HP:
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Must possess the zeal to demonstrate Customer First culture in every interaction
HP Off Campus Recruitment Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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