HP Recruitment Drive:-

HP is hiring candidates for the role of Technical Support Representative for the Bangalore, India location. The complete details about HP Recruitment Drive are as follows.

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Company Name:- HP

Job Position:- Technical Support Representative

Job Location:- Bangalore. India

Salary Package:- β‚Ή 3.4L (Fixed) + β‚Ή 1.5L Variable Allowances (Performance + shift+ Sales Incentive) + β‚Ή 4L Insurance

Drive Date:-Β Saturday, 10th September 2022

Drive Location:- Remote

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 π’π¨πŸπ­π°πšπ«πž πƒπžπ―πžπ₯𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 π“πžπœπ‘ π‚π¨π¦π©πšπ§π’πžπ¬ 𝐖𝐒𝐭𝐑 𝐀 π’πšπ₯𝐚𝐫𝐲 πŸ“ 𝐭𝐨 πŸ’πŸŽ 𝐋𝐏𝐀

Required Qualifications & Skills:-

  • 2018 – 2021 batch
  • Any graduate eligible (BCom, BBA, BCA, BBM, BTech etc.)
  • Good academic record
  • Must have cleared all semesters.
  • Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
  • Basic computer hardware knowledge
  • Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
  • Must possess the zeal to demonstrate Customer First culture in every interaction
  • Must have good typing skills
  • Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
  • Must be open to working in rotational shifts

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Job Responsibilities:-

  • Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
  • Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
  • Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
  • Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
  • High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders

Note:-

  • Must be open to work in night shift
  • Must be open to relocate to Bangalore( Whitefield/Electronic city)

Last Date To Apply:-Β Thursday, 08th September, 2022

HP Recruitment Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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