IEnergizer Off Campus Hiring 2021:-
IEnergizer hiring candidates for the role ofย Customer Support Executiveย for theย Bengaluru, KA, India location. The complete details about IEnergizer Off Campus Hiring 2021 as follows.
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Company Name :-ย IEnergizer IT Services Pvt Ltd
Job Position:-ย Customer Support Executive
Job Location:-ย Bengaluru, Karnataka, India
Salary:- As per Company Standards
Job Schedule:-ย Full-time
Qualifications:-
- Bcom, BBM, BA, BBA, BE,Btech, MBA, Mcom, MA, Degree, Graduate
Minimum Qualification Criteria:-
- Undergraduate / Graduate
- Fresher are also eligible
- Agent should be flexible to work in 24/7 Environment.
Required Knowledge and Skills:-
- Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.
- Strong communication skills characterized by excellent writing and speaking skills.
- Must possess good multi-tasking skills.
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- Should have good negotiation skills and be able to influence people.
- Ability to use computers efficiently and must learn how to use new software/CRM.
- Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.
- Must have a keen eye for detail and follow instructions.
Desirable qualifications:-
- Excellent communication skills (Written/Verbal) are the foremost priority.
- Good customer service skills & should display good analytical abilities
- Prior experience in the BPO voice process shall be preferred.
Job Description:-
- To provide a seamless experience addressing customer’s questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.
Job Responsibilities:-
- Provide splendid customer services to customers in a friendly and courteous manner at all times.
- Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
- Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
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- Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
- Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
- Ensure that customers confidential information is properly protected and only used for official purposes.
Company Description:-
- iEnergizerย is a global provider of Business Process Outsourcing (BPO) solutions, from customer service and collections, to chat, claims, and investor relations. … Founded in 2000,ย iEnergizerย employs over 12,000 employees in 11 delivery centers on six continents.
- iEnergizerย is a global provider of Business Process Outsourcing (BPO) solutions. We help leading companies in Healthcare, BFSI, Gaming, Publishing andย …
IEnergizer Off Campus Hiring 2021ย Application Process:-
Apply in given link
Apply Link :-ย Click Here To Apply(apply before the link expires)
Note:โ Only shortlisted candidates will receive the call letter for further rounds
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