Infosys walk in drive on 10th december 2019

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Qualification :-  Any Graduate with no backlogs

Job Description:-  

• Manage large amounts of incoming and outgoing calls
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers’ requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
• Should be ok to work in 24X7 environment and night shifts.
• Should be ready to work in a target oriented portfolio.

The candidate should carry below mentioned documents in Original: – 

• Carry print out of this email along with your update resume;
• Carry all your educational and Employment documents;
• 2 Color Passport Size Photographs.
• ID Proof – Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory

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