Infosys Walk In Drive:-
About Company:-
Infosys BPM, the business process management subsidiary of Infosys, was set up in April 2002. Infosys BPM provides integrated outsourcing and transformation services. It is headquartered in Bengaluru, India.
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Company Name:- Infosys BPM Limited
Company Website:- www.infosysbpm.com
Job Position:- Technical & Customer Support – International Voice Process
Job Location:- Bangalore
Experience :- 0 to 3 Yrs
Shifts :- Flexible for 24/7 shifts
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Qualification :- Any Graduate with no backlogs
Job Description:-
- Manage large amounts of incoming and outgoing calls
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Should be ok to work in 24X7 environment and night shifts.
- Should be ready to work in a target oriented portfolio.
The candidate should carry below mentioned documents in Original: –
- Carry print out of this email along with your update resume;
- Carry all your educational and Employment documents;
- 2 Color Passport Size Photographs.
- ID Proof – Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory
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Infosys Walk In Drive Details:-
Interview Date: 10th-Dec-19 (Tuesday)
Interview Timings: 10:30 am to 12:30 pm
Venue Details:–
Infosys BPM Ltd, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki, 1st Phase J P Nagar ,Landmark – Sindhuri Convention Hall., Bangalore
Contact person – Sneha ( 6366233488 )
Contact email :– bottu.sneha@infosys.com
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