Infosys walk in drive on 10th december 2019

Infosys Walk In Drive:-

About Company:-

Infosys BPM, the business process management subsidiary of Infosys, was set up in April 2002. Infosys BPM provides integrated outsourcing and transformation services. It is headquartered in Bengaluru, India.

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Company Name:-  Infosys BPM Limited

Company Website:- www.infosysbpm.com

Job Position:- Technical & Customer Support – International Voice Process

Job Location:-  Bangalore

Experience :-  0 to 3 Yrs 

Shifts :-  Flexible for 24/7 shifts

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Qualification :-  Any Graduate with no backlogs

Job Description:-  

• Manage large amounts of incoming and outgoing calls
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers’ requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
• Should be ok to work in 24X7 environment and night shifts.
• Should be ready to work in a target oriented portfolio.

The candidate should carry below mentioned documents in Original: – 

• Carry print out of this email along with your update resume;
• Carry all your educational and Employment documents;
• 2 Color Passport Size Photographs.
• ID Proof – Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory

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Infosys Walk In Drive Details:-

Interview Date: 10th-Dec-19 (Tuesday)

Interview Timings: 10:30 am to 12:30 pm

Venue Details:–

Infosys BPM Ltd, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki, 1st Phase J P Nagar ,Landmark – Sindhuri Convention Hall., Bangalore

Contact person – Sneha ( 6366233488 )

Contact email :– bottu.sneha@infosys.com

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