McAfee Recruitment 2020

McAfee Recruitment:-

McAfee Hiring College graduate Interns for Technical Support in Bangalore location.

The complete details about McAfee Recruitment 2020 as follows.

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Company Name:- McAfee

Company Website:– www.mcafee.com

Job Position:-  Graduate Intern Technical

Job Location :- Bangalore

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Requirements:-

• Excellent verbal & written communication skills is a MUST.
• Be able to effectively communication with global customers over phone & email.
• Industry certifications like CCNA, MDSE, S+ will be preferred.
• Basic understanding of Microsoft Windows technology with some exposure to Server operating systems.
• Basic networking knowledge.
• Beginner level knowledge on Linux is preferred.
• Knowledge of computer security procedures and protocol.
• Exposure to security concepts is an advantage.

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About the Role:-

• Act as the first point of contact for corporate/enterprise customers of McAfee.
• Handle real-time voice calls and portal cases and respond in a timely manner.
• Work in a team with assorted expertise.
• Update customers on progress of their cases on a regular-basis.
• Leverage team members’ expertise to deliver resolutions to customers in a timely-manner.
• Maintain a friendly, open, approachable, positive attitude.
• Willingness to work in 24×7 rotational shifts (including night shifts) is a must.

Company Benefits and Perks:–

• Pension and Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

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