Off Campus Jobs in Mumbai:-
About Company:-
ECI delivers ELASTIC network solutions to service providers, utilities and data center/cloud providers worldwide. ECI’s ELASTIC network solutions ensure open, future-proof, and secure communications. Tailor-made for today, while being flexible enough to evolve with the changing needs of tomorrow.
But what really sets us apart is the way we do it – beyond the role of a traditional vendor, we choose to partner with you to better understand your challenges and your needs, so that we can better serve you. Since 1961, our focus has been on you, our customer. Technology and innovation are the tools we use to help you grow your business and achieve your goals.
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Company Name :– ECI Telecom India Pvt Ltd
Company Website :– www.ecitele.com
Job Position:- Intern – Technical Support
Location:- Mumbai
Requirements:-
- B.E. / B. tech in Electronics or Electronics and telecommunication
- Excellent Verbal and written communication skills
- Knowledge on Solaris-Unix and/or CCNA will be an added advantage
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Responsibilities:-
- This role is a largely customer-facing technical support
- This role demands you to work in shifts and sometimes in flexible timings as per customer requirements
- You may have to travel abroad ( for short duration) to customer premises for onsite implementation of ECI products
- Respond to Technical Queries / Service requests ( SR) from ECI Customers
- Perform Lab simulation as per guidelines from team leader
- Ensure all support coming in on emails, phones and conversations is logged in the Eservices (SR Portal)
- Visiting customer premises for Installation, Commissioning of ECI product
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