Tata Communications Recruitment :-

Tata Communications hiring Engineering graduates for the role of Customer Service Executive in Chennai location.The complete details about Tata Communications Recruitment 2020 as follows.

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Company Name:-  Tata Communications ( Telecommunications company)

Company Website:- www.tatacommunications.com

Job Position:–Customer Service Executive – Provisioning & Configuration Management

Location:- Chennai, India

Experience:– 0-4 years experience

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Qualification :- Engineering graduates (B.E/B.Tech)

Job Description :-

  • Scrutinize orders logged by sales teams for completeness before commencement of delivery, process orders as per guidelines.
  • Provide inputs to supervisor on provisioning issues to be discussed with the Service Assurance teams.
  • Has enough knowledge within Provisioning and Configuration Management to allow them to apply their knowledge efficiently and work productively with broad instruction.
  • Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.

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  • Operational role which is responsible for delivering results that have direct impact on the achievement of results within Provisioning and Configuration Management.
  • Works under direct supervision.
  • Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback.
  • Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation.
  • Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation.

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