Veritas Technologies Mega Recruitment 2020 | Apply Now

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Veritas Technologies Mega Recruitment 2020:-

Veritas Technologies hiring candidates for the role of Technical Support Engineer (NBU Appliance) ,for Pune location. The complete details about Veritas Technologies Recruitment 2020 as follows.

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Company Name:-  Veritas Technologies

Comany Website:-  www.veritas.com

Job Position:- Technical Support Engineer

Job Location:-  Pune

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Desired Candidate Profile:- 

o    Willing to work as part of a professional support team to provide solutions to customer issues/problems.

o    Able to maintain professionalism while under pressure.

o    The candidate needs to be someone who values teamwork and can contribute to the entire group who is a self starter and self motivated.

o    Someone who wishes to continue to develop their skill set in a proactive environment.

o    Being a team player and understanding the customer’s needs ensures continued success of the support center and individuals who demonstrate these skills are very welcome.

Skills, experience and education you need as a team member to succeed:

o    Fluency in English, both verbal and written communication skills is mandatory/required.

o    A strong telephone presence, with regular communications to keep customers updated about their support cases.

o    Excellent customer service skills and a team focus.

o    Understanding of Operating Systems, eg UNIX/Linux.

o    Strong troubleshooting experience of Operating Systems, eg UNIX/Linux.

o    Fundamental knowledge of storage technologies (tape device, SCSI, SAN, iSCSI, etc.).

o    Fundamental knowledge of networking technologies TCP/IP, routers, switches etc.

o    Fundamental knowledge of Server applications (Backup and Recovery & Hardware) is desirable.

o    In addition, experience and knowledge in one or more of the following is highly desirable:

o    Previous experience in System Administration/Windows/UNIX/Linux administration

o    Strong troubleshooting, follow through, interpersonal, verbal and written skills.

o    Strong experience in technical support environment is preferred.

o    Success factors include: Strong Communication, customer focus, influence and persuasion, commitment to task, policies/processes/procedures and team work.

o    Operating Systems, eg UNIX/Linux is preferable.( Hardware )

o    Fundamental knowledge of storage technologies (tape device, SCSI, SAN, iSCSI, etc.)  is desirable

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Job Description :

Veritas is currently looking for motivated individuals who not only do but are also leaders who influence change and make a difference. The team is always looking for passionate, dedicated individuals who are self-motivated in their work and careers.

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Responsibilities hat you will be doing:

o    Dealing with Enterprise level customer support issues primarily over the telephone on a daily basis.

o    Working as part of a global support team in coordination with support centers in other geographic locations operating 24×7 support.

o    Documentation of case progress and communications to a high standard using a call tracking system.

o    Providing customer feedback on their issues as they are progressed.

o    Ensuring high customer satisfaction by providing a professional service and swift resolution to all customer issues

o    Weekend work on a rotation basis, for which days in lieu/remuneration is offered, after a significant period of training and development (6 months).

o    Recreating problems in house and providing evidence where bug fixes are required.

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Veritas Technologies Mega Recruitment 2020 Application Process :-

Apply In below link

Apply Link :- Click Here To Apply(apply before the link expires)

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