SmarterBiz Technologies Off campus Drive 2020:-
SmarterBiz Technologies hiring candidates for the role of Customer Support Representative ,for Work From Home.
The complete details about SmarterBiz Technologies Off campus Drive 2020 as follows.
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Company Name:- SmarterBiz Technologies
Company Website:– www.smarter-biz.com
Job Position:- Customer Support Representative
Job Location:–Pan India – 100% Work from home & flexible working hours
Salary :- 1.2 – 2.4 LPA (The final CTC will depend upon candidate’s performance in the interview and will be at the company’s discretion)
Desired Experience: Should be minimum 6 month experience in any field
Course Specialization: Any Graduate/Post Graduate
Target Batch: 2017-2020
Skill Set Required:–
– General education degree or equivalent
– Candidates with experience in Customer Support will have added advantage
– Ability to stay calm when customers are stressed or upset
– Comfortable using computers
– Experience/ Fresher candidates can apply
– Excellent interpersonal and written and oral communication skills (English and Hindi-Mandatory)
– Should have knowledge of computer skills
Login Hours: Minimum 6 hours to be logged in a day and maximum will be discussed in detail
– Maintaining a positive, empathetic and professional attitude toward customers at all times
– Responding promptly to customer inquiries
– Communicating with customers through various channels
– Acknowledging and resolving customer complaints.
– Knowing our products inside and out so that you can answer questions
– Processing orders, forms, applications, and requests.
– Keeping records of customer interactions, transactions, comments and complaints
– Communicating and coordinating with colleagues as necessary
– Providing feedback on the efficiency of the customer service process.
– Ensure customer satisfaction and provide professional customer support requirement
– Candidate should have laptop android mobile phone version 8.1 and above
– High Speed – WiFi – Internet Connection
– Internal Quality Round
– Final Round with Client – Telephonic
Tentative date of interview: Will be communicated post registration window is closed.
Tentative date of joining: Immediate
* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
Probation/Training Period: 24 Days
SmarterBiz Technologies Off campus Drive 2020 Application Process :-
Step 1:- Register Here
Step 2:- Apply Here
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