Amazon Off Campus Recruitment | Graduate – Fresher – SPS | Work From Home

Amazon Off Campus Recruitment:-

Amazon is hiring candidates for the role of Seller Partner Support for the Karnataka, India (WFH) location. The complete details about Amazon Off Campus Recruitment are as follows.

Company Name:- Amazon

Job Position:- Seller Partner Support

Job Location:- Karnataka, India (WFH)

Salary Package:- As per Company Standards

Education, Experience, and Skills:-

• Education: 3rd level qualification – Graduation
• Language: English and Hindi proficiency
• 6 + months experience within a customer service /contact Centre environment would be an advantage
• Demonstrated desire to expand skills into new areas.
• Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
• Business acumen in areas of e-commerce and retail is advantageous
• Process improvement awareness and experience
• Enthusiasm and strong self-motivation.
• Strong prioritization and time management skills, with a high degree of flexibility.
• Ability to embrace constant change with flexibility and good grace.
• Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
• Demonstrates effective communication, composure, and professional attitude
• Exemplary performance record, particularly with regard to quality & productivity

Basic Qualifications:-

• Education: Bachelor Degree in any discipline with 0-10 years of experience.
• Excellent written and verbal communication in English. Along with English, this role also requires communicating in Hindi.
• Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
• Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
• During the first four months (Training & Transition) no unplanned leaves are allowed.
• Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
• Home environment free from background noise where you can connect to the internet and work on your deliverables.
• Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
• Should have access to mobile phone at all times from a reliable provider.
• Should have power back up in case of power shut down.
• Candidates who are based in Karnataka should apply.
• Immediate joiners only

Summary of Responsibilities:-

• Demonstrates effective, clear and professional written and oral communication in English and Hindi Language. Fluency in these languages a must
• Ability to handle inbound and outbound calls along with email support
• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.

Amazon Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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